Frequently Asked Questions

Find answers to common questions about IP protection on Steam.

General

What is Valve IP Protection?

Valve IP Protection is a dedicated platform for game developers to report and manage intellectual property infringement cases across the Steam platform. We provide tools for DMCA takedowns, trademark enforcement, and protection against unauthorized use of your game assets.

Who can use this service?

This service is available to verified game developers, publishers, and authorized representatives who have published titles on Steam or can demonstrate legitimate intellectual property rights to gaming content.

Is there a cost to submit a request?

No, submitting IP protection requests through this platform is completely free for all verified developers and rights holders.

Submission Process

What information do I need to submit a request?

You'll need proof of ownership (copyright registration, trademark certificates, or developer credentials), detailed description of the infringement, URLs or identifiers of infringing content, and your contact information.

How long does the review process take?

Most cases are reviewed within 24-48 hours. Complex cases involving multiple parties or requiring extensive investigation may take up to 7 business days.

Can I track my submission status?

Yes, once you submit a request, you'll receive a case ID and can track its status through the Developer Portal dashboard.

Legal & Compliance

What laws govern this process?

Our process complies with the DMCA (Digital Millennium Copyright Act), trademark law, and international intellectual property treaties. We follow all applicable US and international IP protection regulations.

What happens if my claim is disputed?

If a claim is disputed, both parties will be notified. We follow DMCA counter-notification procedures and may require additional evidence or legal documentation before making a final determination.

Can I appeal a decision?

Yes, you may appeal any decision within 30 days by submitting additional evidence or clarification through the appeals process in the Developer Portal.

Still Have Questions?

Our support team is here to help you with your IP protection needs.

Contact Support